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Privacy Policy

Effective Date: July 6, 2026

A1 Check Cashers ("we", "our", or "us") operates the A1 Check Cashers mobile application ("A1 Check Cashers App") and the www.aonecheckcashing.com website (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile application. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined herein.

1. Information We Collect

To provide and improve our Service, we may collect the following information:

Personal Information:

  • Full name

  • Phone number

  • Email address (if provided)

  • Mailing or postal address

  • Account information

  • Customer information that you voluntarily provide

Check and Document Information:

When using our Services, you may upload:

  • Images of checks

  • Supporting documents

  • Other files necessary to process your requests

We only collect files that you choose to upload. The uploaded check images and supporting documents solely to process check cashing requests, verify submitted information, comply with applicable legal obligations, and provide our Services.

Location Information:

With your permission, our mobile application or website may collect your device's location information.

Location information may be used to:

  • Verify service availability

  • Display nearby store locations

  • Improve user experience

  • Support location-based features

  • Help prevent fraud and unauthorised activity

You can disable location access at any time through your device settings. Some features may not function properly if location permission is denied.

Device Information:

We may automatically collect information including:

  • IP address

  • Device model

  • Operating system

  • Browser type

  • Mobile device identifiers

  • App version

  • Language settings

  • Date and time of access

  • Usage statistics

  • Diagnostic and crash information

2. How We Use Your Information

We use your information to:

  • Provide our services

  • Process submitted checks and documents

  • Verify your identity

  • Improve the performance of our website and mobile application

  • Respond to customer support requests

  • Communicate with you regarding your account or services

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Improve the security and reliability of our Service

3. Log Data

Whenever you visit our website or use our mobile application, we automatically collect certain information ("Log Data") sent by your browser or device.

This information may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of your visit

  • Time spent using the Service

  • Error logs

  • Diagnostic information

  • Other usage statistics

This information helps us monitor performance, improve functionality, and maintain security.

4. Cookies and Local Storage

Our website may use cookies to improve your browsing experience.

Our mobile application may use secure local storage to remember settings, maintain login sessions, and improve functionality.

You may disable cookies through your browser settings. However, some portions of the website may not function properly if cookies are disabled.

5. Device Permissions
Depending on the features you use, our mobile application may request permission to access:

  • Internet connection

  • Network status

  • Device location

  • Camera – to capture images of checks or required documents.

  • Photo library – to allow users to select existing images.

  • Files and documents – to upload supporting documents.

These permissions are requested only when required to provide specific features of the mobile application.

6. How We Share Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us in operating our Service, including providers that help us:

  • Process requests

  • Store data

  • Host services

  • Analyze application performance

  • Provide customer support

  • Maintain system security

These providers are required to protect your information and may only use it for the services they perform on our behalf.
We may also disclose information if required by law or when necessary to protect our legal rights, users, or the public.

7. Security
We value your trust and take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention
We retain your personal information only for as long as necessary to:

  • Provide our services

  • Process transactions

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Third-Party Links

Our Service may contain links to third-party websites.

If you choose to visit a third-party website, you will be subject to that website's privacy policy. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing any personal information. We do not share your personal information with third parties for their own marketing purposes.

10. Children's Privacy

Our Service is not intended for children under the age required by applicable law, including children under 13 years of age where applicable.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.

Parents or guardians who believe their child has provided personal information should contact us immediately.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw permissions previously granted

  • Contact us regarding privacy concerns

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page. Your continued use of our Service after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Forms

When you contact us using the Contact Us form available on our website, we collect the information you voluntarily provide, such as your name, email address, phone number, subject, and message.

We use this information solely to respond to your inquiries, provide customer support, and improve our Services.

13. Account Deletion

Users of the A1 Check Cashers mobile application may initiate deletion of their account through the account deletion feature available within the mobile application.

When an account deletion request is completed:

  • Your account will be permanently deleted.

  • Personal information associated with your account will be deleted or anonymized, except where we are required or permitted by law to retain certain information.

  • Certain records, including transaction history, submitted check information, or other records, may be retained for legal, regulatory, fraud prevention, security, accounting, or compliance purposes for the period required by applicable law.

  • Once your account has been permanently deleted, you may no longer be able to access your account or recover your personal data, except where retention is required by law.

If you experience any issues deleting your account through the mobile application, you may contact us using the contact information provided below.

14. Contact Us

If you have any questions, concerns, or suggestions, please contact us using one of the following methods:

A1 Check Cashers

Website: www.aonecheckcashing.com

Email: iotp6065@gmail.com

Contact Form: You may also submit your inquiry through the Contact Us form available on our website.

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